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Where to Start

Let Us Help

1. You’ve already taken the first step by seeking us out!

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2. Next, fill out the Contact Form found in the menu bar above. Once it is completed in its entirety, the form is sent directly to Play OnWords. Alternatively, email POW directly at hello@playonwordsvi.com and our Client Care Coordinator will be in touch! 

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3. Once we receive the form, we will send you a Welcome email with instruction on how to log in to your private, HIPPA-compliant, patient portal. 

            - Follow the link to Portal

            - Create a password

            - Log in

            - Complete the intake form

            - We will be in touch to schedule!

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4. We will reach out to schedule the initial evaluation appointment, after which your therapist will complete a written report with recommendations regarding how best to proceed.

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5. If recommended, we will schedule a reoccurring, weekly appointment for your child to participate in therapy!

Diverse Kindergarten
  • Which insurance plans does Play OnWords accept?
    We currently accept Aetna International, APWU, CIGNA, ELAN, Evolutions, Triple S, UHC, UBS, Wells Fargo, MAPFRE, and Medical Assistance Program of the VI (MAP). Many of these insurances do require a copay in order to cover therapy. Given your health insurance information, we are able to help you determine your benefits in advance.
  • Do you accept private pay?
    Yes, we do offer private pay rates. Please contact us for details.
  • Is teletherapy available?
    Teletherapy, or therapy over a video conferencing program, is considered on a case-by-case basis depending on the needs of the child.
  • What if I’m not sure if my child needs an evaluation?
    We are here to help! Call us anytime to discuss any questions or concerns. But, if you're questioning if your child may be developmentally behind, an evaluation simply offers you some insight into their current skills and whether or not they may be age-appropriate.
  • What if my child could benefit from multiple therapeutic services?
    We do our best to accommodate our families’ busy lives and will try our best to schedule each session consecutively for your convenience.
  • Will you treat my child at school or daycare?
    Although we mainly see clients at our office, located on Raphune Hill, if the location and timing is a good fit for the clinician’s schedule we may accommodate school- or daycare-based appointments. Currently, we offer speech-language therapy and occupational therapy at Antilles School and Montessori School (VIMSIA).
  • Are you hiring?
    Yes, we are currently hiring for all positions. Please contact hello@playonwordsvi.com for further information.
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